Digital Health

Digital health technologies are transforming the medical world.

Practice Assist can provide advice and assistance to general practices seeking to embrace digital technologies in the delivery of primary health care. Scroll down for more information on the following topics:
  • Telehealth and video-conferencing
  • My Health Record
Contact the Practice Assist Help Desk for further information or visit the Resource Library to download a range of Digital Health resources. 

Telehealth and Video-Conferencing

Telehealth refers to the use of information and communication technologies (ICTs) to deliver health services and transmit health information over both long and short distances. It is about transmitting voice, data, images and information rather than moving care recipients, health professionals or educators’ (International Organisation for Standardisation)’.

Any aspect of the health service continuum, including diagnosis, treatment, education and curative services, can be provided via telehealth.

Video-conferencing refers to the transmission of real-time (live) audio-visual data via the internet. It is the medium most progressed for the provision of telehealth, and in particular for outpatient services, tele-psychiatry and patient and health professional education. As such, the term telehealth is often used interchangeably with video-conferencing or video-consultations.

Resources for healthcare providers

The Australian College of Rural and Remote Medicine

The Royal Australian College of General Practitioners

Visit our Resource Library for Fact Sheets

My Health Record

My Health Record is a national platform for the sharing of patient health information that can be accessed anywhere and at anytime. By the end of 2018 every Australian will have a My Health Record, unless they actively choose not to have one.

Through the My Health Record system, healthcare providers will access timely information about their patients such as shared health summaries, discharge summaries, prescription and dispense records, pathology reports, and diagnostic imaging reports.

Use of My Health Record will be an integral part of the emerging digital health framework in Australia. 

Providers can view and contribute information to patient records using conformant clinical software, or obtain view-only access via the National Provider Portal. 


Resources for healthcare providers

Australian Digital Health Agency

The Royal Australian College of General Practitioners

The Office of the Australian Information Commissioner

For more information, including onsite training and education for your team, please contact the WA Primary Health Alliance My Health Record team at
Practice Assist acknowledges the Traditional Owners of the country on which we work and live and recognises their continuing connection to land, waters and community.

We pay our respects to them and their cultures and to Elders both past and present.