Digital Health

Digital health technologies are transforming the medical world.

Practice Assist can provide advice and assistance to general practices seeking to embrace digital technologies in the delivery of primary health care. Scroll down for more information on the following topics:
  • Telehealth and video-conferencing
  • My Health Record
Contact the Practice Assist Help Desk for further information or visit the Resource Library to download a range of Digital Health resources. 

Telehealth and Video-Conferencing

Telehealth refers to the use of information and communication technologies (ICTs) to deliver health services and transmit health information over both long and short distances. It is about transmitting voice, data, images and information rather than moving care recipients, health professionals or educators’ (International Organisation for Standardisation)’.

Any aspect of the health service continuum, including diagnosis, treatment, education and curative services, can be provided via telehealth.

Video-conferencing refers to the transmission of real-time (live) audio-visual data via the internet. It is the medium most progressed for the provision of telehealth, and in particular for outpatient services, tele-psychiatry and patient and health professional education. As such, the term telehealth is often used interchangeably with video-conferencing or video-consultations.

Visit our Resource Library for Fact Sheets

My Health Record

My Health Record is a national platform for the sharing of patient health information that can be accessed anywhere and at anytime. By the end of 2018 every Australian will have a My Health Record, unless they actively choose not to have one.

Having a My Health Record means your important health information like allergies, current conditions and treatments, medicine details, pathology reports or diagnostic imaging scan reports can be digitally stored in one place. Healthcare providers like doctors, specialists and hospital staff can see these details online from anywhere at any time when they need to, such as in an accident or emergency.

Use of My Health Record will be an integral part of the emerging digital health framework in Australia. 

Providers can view and contribute information to patient records using a compliant software package or clinical information system, or obtain view-only access via the Provider Portal. 

For more information on My Health Record, visit the Australian Digital Health Agency (ADHA)

Digital health resources for Healthcare Provider Organisations

For a range of resources designed for health professionals and software developers, please visit Digital health training resources

Education and workshops

  • For a range of upcoming workshops and events designed for health professionals and their general practice teams, please visit our workshops page here
  • The ADHA recently held a Practice Managers & Receptionists - My Health Record webinar. For more information, please view the following documents:
A copy of the PowerPoint slides and a list of responses to questions posted during the event we were unable to address on the day due to time restraints.

A copy of the webinar recording is also available here
Practice Assist acknowledges the Traditional Owners of the country on which we work and live and recognises their continuing connection to land, waters and community.

We pay our respects to them and their cultures and to Elders both past and present.