Practice Connect #112

18 February 2021

Welcome to Practice Connect, a fortnightly update for practice managers, nurses and practice administration staff on relevant issues, upcoming events and education.

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COVID-19 EOI Vaccine Rollout Update

Thank you once again to all Western Australian general practices who submitted an expression of interest in taking part in Phase 1b of the COVID-19 vaccine rollout.

We can confirm that the Australian Government Department of Health is in the final stages of the selection process.

Once that decision is made, WA Primary Health Alliance will issue letters to all practices who took part to inform them of the outcome.



New COVID-19 Vaccination Information pathway is now available on HealthPathways

HealthPathways WA has published the new COVID-19 Vaccination Information Pathway. This pathway compiles all of the relevant clinical information from both the State and Federal Governments that is currently available for GPs regarding the vaccination rollout, including:

  • links to education and training
  • vaccine specific information
  • guidance on vaccination in specific populations
  • consent forms
  • accessing AIR, practice and patient preparation information
  • comprehensive list of patient resources
  • link to Practice Assist rollout information and FAQs

GPs and practice clinical staff are strongly encouraged to familiarise themselves with the content of this HealthPathway and to refer to it in the first instance for any queries they have about COVID-19 vaccination.  There is also a comprehensive list of resources that GPs can provide for patients who may have questions about COVID-19 vaccination.  This pathway is subject to continuing review by WAPHA’s GP Clinical Editors, and GPs should be assured that the information contained is as comprehensive, accurate and up to date as possible.

Article courtesy of Dr Linda Kohler and Dr Danni Rebetttes - WA Primary Health Alliance GP editors.


COVID-19 Clinical and Practice Management Pathways

To keep you informed, please also visit the COVID-19 clinical and practice management pathways via HealthPathways including:

To access HealthPathways please email the HealthPathways team at



COVID-19 Resources for your practice

To assist general practices with patient resources about COVID-19 we have put together some of the resources available for practices.

COVID-19 Vaccine Rollout – Resources

Australian Government Department of Health COVID-19:
  • Vaccine campaign materials here
  • Information in your language here
  • Information for COVID-19 vaccination providers here
  • Community engagement kit, Aboriginal and Torres Strait Islander people here
  • Multicultural Outreach Stakeholder Pack here
 The COVID-19 Vaccine Communication Handbook here


COVID-19 Patient Resources

WA Health Department Resources: 
  • COVID-19 Posters here
  • COVID-19 Translated resources here
  • COVID-19 Resources for Aboriginal people here
Australian Government Department of Health: 
  • COVID-19 Symptom checker here
  • COVID-19 Resources for the general public here
  • COVID-19 Resources for Aboriginal and Torres Strait Islander people here
Other posters & resources:
  • Hand Hygiene Australia Posters here
  • Australian Commission on Safety and Quality in Health Care COVID-19 resources here
  • Headspace – How to cope with stress related to COVID-19 here
  • Aboriginal Health Council of Western Australia resources for clinic and community here


COVID-19 Residential Aged Care Resources

Australian Government Department of Health:
  •  COVID-19 Vaccine aged care readiness toolkit here
  • COVID-19 Vaccine roll out for Residential aged care facilities here
  • COVID-19 Information for aged care providers and workers here




Allocation of surgical masks from the National Medical Stockpile

WA Primary Health Alliance continues to operate a significant logistical strategy to distribute masks during the COVID-19 pandemic to general practices, Aboriginal Community Controlled Health Organisations, pharmacies and allied health practices that meet the criteria of the Department of Health Tranche 4 guidelines.
For mask requests, visit the Practice Assist website. Please note, re-orders will not be accepted within five business days (Mon-Fri) of the previous request, except in exceptional circumstances.
Please send all general queries in relation to the National Medical Stockpile to


Australian Government Department of Health COVID-19 Vaccination Training Program

In preparation for Australia’s vaccine rollout, authorised COVID-19 vaccination providers must complete COVID-19 vaccination training. This will ensure our workforce is competent in the safe management and administration of COVID-19 vaccines.
The Australian Government has partnered with the Australian College of Nursing to develop and deliver free and accredited training modules.
The training is available for all authorised COVID-19 vaccination providers. This will include:

  • health professionals in hospitals
  • general practices,
  • state and Commonwealth vaccination clinics
  • Aboriginal Community Controlled Health Organisations
  • pharmacies.
The training is also available for non-clinical and administration staff. They can access the non-clinical modules of the training such as handling, storage and administration.

Training modules

COVID-19 vaccination training modules are categorised into 2 groups, core and additional.
Core COVID-19 modules involve training for COVID-19 vaccination more broadly. Additional COVID-19 modules are specific to individual vaccine candidates.

Core COVID-19 training modules will cover:

  • COVID-19 introduction
  • handling and storage
  • communication and purpose
  • multi-dose vial (MDV) training
  • documentation and reporting
  • safety and surveillance monitoring and reporting for adverse events following immunisation

Additional COVID-19 training modules include specific training for:

  • Pfizer/BioNTech (module available)
  • Oxford University/AstraZeneca
  • Novavax
  • future vaccines (i.e. as possible new vaccines emerge)

Enrolling in the training:

The training is being provided free to all authorised COVID-19 vaccination providers. These first modules are targeting health professionals in hospitals who will be administering the Pfizer vaccine.
Health professionals are advised to seek confirmation from their employer that they will be a vaccination provider before accessing the training.
To enrol in the course COVID-19 vaccination providers are required to:
  • have already undertaken routine immunisation training specific to their profession; and
  • have the authority to administer vaccinations in their relevant state and territory.

Administrative or non-clinical staff can enrol to access non-clinical modules. To access COVID-19 vaccination training, visit


Provisional TGA approval – Oxford/AstraZeneca COVID-19 Vaccine

The Therapeutic Goods Administration (TGA) has granted provisional approval to AstraZeneca Pty Ltd for its COVID-19 vaccine, making it the second COVID-19 vaccine to receive regulatory approval in Australia.
COVID-19 Vaccine AstraZeneca is provisionally approved and included in the Australian Register of Therapeutic Goods (ARTG) for the active immunisation of individuals 18 years and older for the prevention of coronavirus disease 2019 (COVID-19) caused by SARS-CoV-2. The use of this vaccine should be in accordance with official recommendations and given in two doses 4 to 12 weeks apart. The Australian Technical Advisory Group on Immunisation has recommended that the interval between first and second dose is 12 weeks. However, if this interval is not possible, for example because of imminent travel, cancer chemotherapy, major elective surgery, a minimum interval of 4 weeks between doses can be used.
Read more here.



Active and enhanced vaccine safety surveillance for COVID-19 vaccines in Australia

The AusVaxSafety system, coordinated by NCIRS and funded by the Australian Government Department of Health, will be conducting comprehensive safety monitoring of COVID-19 vaccines. This is to ensure the safety of COVID-19 vaccines and provide clinician and consumer confidence in the vaccination program.
As part of the national COVID-19 Vaccine Pharmacovigilance Plan, led by the Therapeutic Goods Administration (TGA) and the Australian Government, AusVaxSafety will work closely with the TGA, the COVID-19 Vaccine Taskforce and all state and territory health departments to ensure that monitoring of COVID-19 vaccine safety is of the highest possible standard in Australia. Our active surveillance system complements other safety surveillance systems that rely on spontaneous reporting at the TGA and state and territory levels.
Read about Australia's COVID-19 vaccine safety monitoring system here
Learn more about AusVaxSafety active vaccine safety surveillance here



Australian Immunisation Register Amendment (Reporting) Bill 2020

The Australian Immunisation Register Amendment (Reporting) Bill 2020 has passed both houses of Parliament. The amendments create a requirement for recognised vaccination providers to report to the Australian Immunisation Register (AIR) information relating to vaccinations they administer and vaccines they are notified about that were given outside Australia. The Bill also creates a power for the Secretary of the Department of Health to require a recognised vaccination provider to give information if they do not comply with this reporting requirement.



Out of the starting blocks webinar: COVID-19 vaccination program in Australia - Part 2

Friday 19 February 2021 7:00 pm – 8:00 pm (AEDT)

  • Hear an overview of and update on the Oxford Vaccine Group-Astra Zeneca ChAdOx1 nCoV-19 vaccine from Professor Andrew Pollard, Professor of Paediatric Infection and Immunity, Oxford Vaccine Group, University of Oxford
  • Build on understanding of the roll out of COVID-19 vaccines with information from Australia’s leading health authorities. Keynote speaker: Professor Andrew Pollard, Professor of Paediatric Infection and Immunity, Oxford Vaccine Group, University of Oxford

To Register click here.



COVID-19 Vaccination Communication Handbook

This resource is designed to assist health professionals improve vaccine communication and fight misinformation relating to COVID-19 vaccines. The handbook includes information on the COVID-19 vaccine development process, the broader factors which influence vaccine hesitancy, and more.
The handbook can be accessed here.


ASCIA Vaccine Position Statement on COVID-19 vaccine: allergies, immunodeficiency and autoimmune conditions

This statement has been developed by the Australian Society of Clinical Immunology and Allergy (ASCIA), the peak professional body of clinical immunology/allergy specialists in Australia and New Zealand as a guide for COVID-19 vaccination in people with allergy, immunodeficiency and autoimmune conditions, and will be updated when new information is available.
The statement can be read here.





Mobile-Friendly HealthPathways Login Update

From Wednesday 24 February, some users of mobile-friendly HealthPathways will be prompted to log in more often.  This change is part of a project to improve the accuracy of the Google Analytics data that we use to help monitor the effectiveness of HealthPathways.  This should only affect a small number of HealthPathways users overall and won’t affect you at all if you’ve previously saved your password at the login point.  The username and password have not changed.
To avoid being regularly prompted to log in again, you can save the username and password by:

  • accepting the “Remember me” selection within the login screen
  • saving your password when prompted by your internet browser.

Note: If you regularly clear your browsing history, you’ll then be prompted each time to log in again with your username and password.
If you have any further questions, need help logging into HealthPathways, or cannot remember the login details, please contact the WA HealthPathways team via phone on 08 6272 4926, or email on



Practice Assist Resource Library

As part of our support for general practices, Practice Assist maintains a library of useful resources in our Practice Assist Resource Library. These resources range across different topics from GP Accreditation, Practice Incentives Program, to the latest in resources around COVID-19.
Here are some of our new and updated resources:

Clinical Resources


Nurses in General Practice

Programs and National Schemes

Nurses in General Practice

General Practice Accreditation

If you have an idea for a new resource or feedback on our current resources, please email with ideas and comments.



Updated tool for Zostavax® screening tool

An updated screening tool for Zostavax® contraindications has now been added to the resource section in the Australian Immunisation Handbook
The new tool can be accessed here and should be completed by the health care provider and patient (or guardian) prior to the administration of Zostavax.



Immunisation Coalition's 2021 Meningococcal Disease Webinar

Wednesday 24 February 2021: 3:00pm to 4:00pm AWST

The Immunisation Coalition's Meningococcal update is a free event for GPs, immunisation nurses, pharmacists, and other healthcare professionals.
Learn about:

  • What causes Meningococcal Disease?
  • Transmission of the disease
  • Possible progression pathway of disease
  • Meningococcal Disease in Australia
  • Vaccination recommendations and risk factors
  • Catch up programs
  • Vaccine effectiveness and safety
  • Management of Meningococcal Disease

Register here



The Benchmarque Group - New Immunisation Course and Workshops 

The Benchmarque Group have recently launched a course called ‘Immunisation Practice in Primary Healthcare’ which consists of online learning modules and a half-day workshop.

The Benchmarque Group have now scheduled their first workshops for this course in WA on the following dates:

  • Tuesday 30 March 2021, 12:30pm – 6:00pm (approx.) | Technology Park Function Centre (2 Brodie-Hall Drive, Bentley, WA 6102)
  • Thursday 13 May 2021, 12:30pm – 6:00pm (approx.) | Technology Park Function Centre (2 Brodie-Hall Drive, Bentley, WA 6102)

Course information is available here. Please note, only students who have completed the Foundations of Immunisation Practice and at least one of the specialist programs are able to register.
For more information contact visit or call 1300 855 568.




NPS MedicineWise: Heart failure - an active role for GPs and patients

NPS MedicineWise Professional Education by video call

NPS MedicineWise are now taking bookings for their new topic; Heart Failure.

Early diagnosis of heart failure and effective management in primary care prolongs lives, keeps people out of hospital, and improves quality of life.
This topic is accredited by RACGP and ACRRM and offered free to GP practices across Australia.
To book visit the NPS MedicineWise Professional Education page for further information.



Make Smoking History Voice Box Campaign

On Sunday 21 February 2021, Make Smoking History will relaunch its graphic WA-made advertising campaign, ‘Voice Box’.
The television advertisement features footage from a real surgery to remove the voice box (larynx) of someone with cancer due to smoking. The campaign was developed following concern from WA health professionals about the low awareness that smoking causes head and neck cancers. Around 77% of laryngeal cancers are caused by smoking, and the treatment can be physically and emotionally devastating.
In the advertisements, Dr Rob Wormald, Ear, Nose and Throat Surgeon (who performed the surgery) and Dr Hamish Mace, Specialist Anaesthetist, explain how the surgery significantly changes a person’s life. Read more here.

For more information about the Make Smoking History campaign or resources to help your clients to quit, email



2020 Otitis Guidelines

Otitis media is a type of ear infection that commonly affects children. Sadly, Aboriginal and Torres Strait Islander children experience the highest rates of otitis media in the world. To help ‘close the gap’ in educational and social disadvantage associated to otitis media, the Centre of Research Excellence has released its 2020 Otitis Guidelines. Click here to read more.



National Asthma Council of Australia - My Asthma Guide (updated)

The National Asthma Council of Australia has released an update to the My Asthma Guide. Health professionals will know of this resource as the National Asthma Council of Australia’s popular patient handbook designed to help people understand and manage their asthma. It includes information and advice based on the best evidence and provides practical strategies to help people with asthma and their families. The update to the My Asthma Guide can be accessed here.



Beyond the C: Hepatitis C Elimination in your practice

Beyond the C – Hepatitis C Elimination in Your Practice project aims to increase the number of patients screened, tested, treated and linked to appropriate care for hepatitis C in General Practice.

The Project will equip eligible participants with the necessary skills and resources to conduct hepatitis C case finding and clinical auditing within their own practice to improve the identification of new cases, follow up, treatment and monitoring.

The Beyond the C project is led by a steering committee of primary care health professionals and ASHM staff.

If you are interested in learning more about the Project or to sign up, go to the Beyond the C website, or email for further information.



EOI Neuropsychiatry and Developmental Disability Mental Health Sub Network Steering Committee

The Neuropsychiatry and Developmental Disability Mental Health Sub Network are seeking expressions of interest for steering committee members to contribute as part of Rare
Expressions of interest (EOI’s) are sort from various health professionals and consumers.
Applications close 9am Monday 22 February 2021.
For more information or EOI documents, contact Caitlin Parry, MHN Secretariat at



EOI Forensic Mental Health Sub Network Steering Committee

The Forensic Mental Health Sub Network are seeking expressions of interest for steering committee members to contribute as part of the Forensic Mental Health Sub Network Steering Committee.
Expressions of interest (EOI’s) are sort from various health professionals and consumers.
Applications close 9am Monday 22 February 2021.
For more information or EOI documents contact Bridget Harvey, Co-Chair, Forensic Mental Health Sub Network Steering Committee on



Royal Perth Hospital - Are you receiving your GP Notifications of patient admission, discharge or death?

If not, please re-register for GP Notify by advising, or asking your practice manager to contact, the RPH GP Notify Coordinator by telephone on 9224 3673, fax 9224 2348 (*NEW NUMBERS) or email, including:

  • GP name(s) and provider numbers,
  • practice name and address, phone, fax and the generic email for your practice. NB: Due to the Patient Administration System used across WA Health, only one email address can be registered for GP Notify per practice. For this reason, the email address for your practice is preferred over individual email addresses.
  • whether you’d prefer to receive GP Notify by fax or email (secure electronic messaging is not available for GP Notify, although it is used to send inpatient discharge summaries – the GP Notify Coordinator can arrange this if you include your practice’s edi code)

Frequently Asked Questions
What is GP Notify?
GP Notify is an automated notification system that informs the patient’s nominated GP (where registered) about patient admission, discharge and death at RPH by email or fax.
I used to get GP Notify from RPH–why did they stop?
GP Notify needed to be reset in 2018 due to technical issues, and GP registrations were lost. A number of GPs and practices responded to notices that they needed to re-register, but it appears a large number missed the communication.
I asked to get GP Notify by email, but they are being faxed. Why and can I change this?
A technical issue led to all new GP Notify registrations over an extended period being defaulted to fax instead of email. If you would like GP Notifications to be sent to your practice by email, please advise the GP Notify Coordinator as above (noting that only one email address per practice can be used).



GP Urgent Care Updates

The GP Urgent Care Network Pilot has been an important component of the State Government’s Putting Patients First Policy and will provide better integrated quality health care for patients close to where they live.
Monthly MEDrefer Reminder
For GP Urgent Care participants, a reminder that practices are required to run a report on the GP Urgent Care patients seen, and then to ensure that this patient information is submitted through MEDrefer as a requirement for the Pilot.
GP Urgent Care Surgery Tips
The Practice Assist Resource Library has a My Health Record GP Urgent Care Workflow flow chart available for practices to assist with looking up a new GP Urgent Care patient, and covers off how to do an Event Summary upload for the patient having presented to your practice.
The advantages of this provide for an indication of a clinical intervention, improvement in a condition, or that a treatment has been started or completed.
Training for GP Urgent Care Practices
Benchmarque Group EOI Now Active for 2021
Almost 40 training sessions have nearly been filled which will be available across Perth Metro, South West and Country Regions from March 2021, consisting of online learning, face to face workshop delivery and post program student survey and summary.

  • Wound Closure
  • Peripheral Intravenous (IV) Cannulation Program
  • Cast application and immobilisation – non accredited
  • Wound management
CTEC, Medical School - University of Western Australia
CTEC have been commissioned by WAPHA to facilitate a series of one day wound closure and wound management courses.
Planned training sessions:
  • Course three and Four – 12 places per course dates TBC

All training information is available on the WAPHA GP Urgent Care webpage.
Interested in becoming part of the General Practice Urgent Care Network Pilot? 
Any queries please email or call Cheryl Bell on 0429 126 925



Wellbeing support at hand during stressful times for WA general practice teams

Professional and personal pressures can arise for general practice teams at the best of times, let alone during a global pandemic.
To support GPs and practice staff to look after themselves and take the necessary steps to support their wellbeing, WA Primary Health Alliance is offering three free confidential counselling sessions via its Wellness Program.
Provided through AccessEAP, and available to all WA-based general practice staff, the program offers confidential sessions with a counsellor who can offer information and assistance in navigating the COVID-19 response as well as other personal and professional issues.

Issues that can be addressed during counselling sessions include:

  • Preparing for major life changes
  • Changes at work
  • Changes within family (marriage, new baby, divorce/separation)
  • Goal setting for professional or personal life
  • Developing new strategies for handling stress at work or at home
  • Or simply to have someone to speak to about any of life’s inevitable challenges

To book a confidential phone or video counselling appointment, you can call AccessEAP anytime on 1800 818 728.

You will need to identify as a WA Primary Health Alliance member.

GPs and practice staff can also contact Practice Assist by calling 1800 2 ASSIST or emailing with any questions about the program.
For more information please visit the Practice Assist COVID-19 Well-being and Support webpage.



Health Promotion Events

Rare Diseases Day February 28

The main objective of Rare Disease Day is to raise awareness amongst the general public and decision-makers about rare diseases and their impact on patients' lives.
Building awareness of rare diseases is important because 1 in 20 people will live with a rare disease at some point in their life. Despite this, there is no cure for the majority of rare diseases, and many go undiagnosed.
Rare Disease Day events are down to hundreds of patient organisations all over the world who work on a local and national level to raise awareness for the rare disease community in their countries
Click here to see how to be involved in Rare Disease Day.
Click here for downloadable resources.


Coming up soon.....
Teal Ribbon Day February 24
National Epilepsy Awareness Month March 1-31
Hearing Awareness Week March 1-7
March into Yellow for Endometriosis March 5
World’s Greatest Shave for Blood Cancer Research March 10-14



Australian Digital Health Agency: Upcoming data quality webinars and more

Consistent data quality: ensuring clinical safety standards for your organisation - virtual classroom session

Data Quality Session Registration
Panel discussion – 2 Part webinar series February 17 Register here
Virtual classroom sessions 10 sessions from March 9-31 Register here

My Health Record – a practical demonstration

Clinical Information Systems (ODT) Session Registration
Best Practice 14 sessions from February 15 to March 31 Register here
Medical Director 12 sessions from February 15 to March 30 Register here
Genie 7 sessions from February 16 to March 30 Register here
Zedmed 7 sessions from February 17 to March 31 Register here
Communicare 6 sessions from February 18 to March 23 Register here
Provider Portal (NPP)    
National Provider Portal (view only) 7 sessions from February 17 to March 31 Register here
Practice Managers    
Compliance requirements for accessing My Health Record for Practice Managers 14 sessions from February 16 to April 1 Register here
Healthcare record standards – ensuring your hospital is accreditation ready 15 sessions from March 2 to April 1 Register here
Compliance requirements for accessing My Health Record for Pharmacy staff 7 sessions from February 17 to March 31 Register here
Hospital drop-in sessions    
Morning sessions February 16 to 26 Register here
Afternoon sessions February 16 to 26 Register here



Education and training

Visit our Webinars & Workshops page at for the events calendar.


COVID-19 vaccine rollout for the clinical team and practicalities for your practice
Presented by AAPM
Tuesday 23 February
Growing your business without undue risk
Presented by RACGP
Tuesday 23 February
Breast Lumps
Presented by RACGP WA
Thursday 25 February
Improving Remote and Telehealth Services
Presented by Health & Human Services Communities
Tuesday 9 March
Learn how to assess and manage concussion
Presented by Australasian College of Sport & Exercise Physicians
Multiple dates March to June 2021



PEPA Palliative Approach to Care for Aboriginal Health Care Professionals - Bunbury
Presented by PEPA
Tuesday 23 February
Virtual JAM (Joint & Musculoskeletal Pain) Session
Presented by BJC Health
Saturday 27 February
Basic Life Support
Presented by RACGP WA  
Multiple dates
Managing pain: a team approach
Presented by TADPole
Saturday 6 March
Cervical Screening for nurses
Presented by Sexual Head Quarters (SHQ)
Multiple dates
FPAA Certificate in Reproductive and Sexual Health for Doctors
Presented by Sexual Head Quarters (SHQ)
Monday 15 and Friday 19 March
STI and BBV Nursing: Management and Care 
Presented by ASHM
Tuesday 16 March and Wednesday 17 March
Tuesday 23 March and Wednesday 24 March
Rural Emergency Advanced Clinical Training (REACT+)
Presented by Rural Health West
Thursday 25 to Friday 26 March
Clinical Update Session – Contraception
Presented by Sexual Health Quarters (SHQ)
Tuesday 23 March 
Unplanned pregnancy counselling Training
Presented by Sexual Health Quarters (SHQ)
Tuesday and Wednesday 23-24 March 
Toxicological Emergencies Workshop
Presented by Rural Health West
Friday 26 March
Skin cancer for clinicians
Presented by RACGP WA
Friday 26 March
Practice Management Workshop
Presented by Rural Health West
Sunday 28 March
WA Rural Health Conference 2021
Presented by Rural Health West
Saturday 27 and Sunday 28 March
Certificate in Sexual and Reproductive Health (Nursing)
Presented by Sexual Head Quarters (SHQ)
Monday 10 to Thursday 13 May
Contraceptive Implant training for Nurses
Presented by Sexual Head Quarters (SHQ)
Thursday 13 May
Rural Remote Retrieval Weekend 2021
Presented by Rural Health West
Thursday 13 to Sunday 16 May
Rural Anaesthesia Down Under Conference 2021
Presented by Rural Health West
Sunday 13 to Wednesday 16 June
2021 Wound Management Workshops: Rural
Presented by Clinical Design Solutions
Multiple dates (rural WA)


Online Training

NEW – Foundations of Spirometry in Primary Health Care
Presented by APNA
Wednesday 10 February
GP Framework for Child Mental Health Assessment Presented by Emerging Minds
Diabetes in Practice for Nurses Presented by Diabetes Qualified
COVID-19 Infection Control Training Presented by Department of Health
Chronic Disease Mgmt Healthy Ageing Program Presented by APNA
Electronic Prescribing online training Presented by ADHA

Practice Assist acknowledges and pays respect to the Traditional Owners and Elders of this country and recognises the significant importance of their cultural heritage, values and beliefs and how these contribute to the positive health and wellbeing of the whole community.

While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.