Practice Connect #144

12 May 2022

Welcome to this Practice Connect, a fortnightly update for practice managers, nurses and practice administration staff on relevant issues, upcoming events and education.



 Winter-Strategy.jpgWinter Strategy


See your GP – Keep your health on track campaign:
communication tools for practices

WA Primary Health Alliance has developed a self-service campaign for general practices to inform, reassure, and encourage patients to keep their health on track. It is also intended to relieve some of the pressure GPs and practice staff are facing in a rapidly changing and challenging environment, where they are busier than ever.
See your GP - Keep your health on track provides practices with communication tools to remind patients of the importance of looking after their health, and to understand why their care may be delivered a little differently at the moment, yet still safely and effectively.
It is an excellent opportunity to promote the benefits of telehealth (where clinically appropriate), e-prescribing, and COVID-19 and influenza vaccinations.
Practices can self-serve from the suite of materials, some of which are customisable, such as the patient information sheet and website text, with others being widely applicable, such as the suite of animated videos and social media tiles.
The campaign was informed by members of the WA GP Advisory Panel run by WA Primary Health Alliance in partnership with RACGP WA and Rural Health West.

You can download here and share the campaign materials on your own communication channels.



Winter Strategy

There is an expectation that the winter flu season this year will require us to be as prepared as possible. Our Winter Strategy Webpage is a collection of information and resources on Influenza and COVID-19 to assist general practices this winter season.

Resources include posters, brochures, links to clinical guidelines, and links to various resources provided by the WA Department of Health,  the Australian Government Department of Health and more.

This page will be frequently updated as new information is released or new resources developed.
Contact Practice Assist 1800 2 ASSIST (277 478) or for further information or assistance.



Winter preparedness webinar: Update on COVID and influenza antiviral prescribing

May 19, 2022 (7.00pm AWST)

With flu season just around the corner and COVID cases continuing to climb, we're pleased to present the next antiviral update for GPs. We'll cover all the important updates on COVID antivirals, pre-exposure prevention for COVID and updates on Tamiflu.

Using the latest advice and evidence, this webinar covers:

  • A brief refresher on molnopuravir and paxlovid, including practical advice on efficacy, indications and contraindications
  • the use of pre-prophylaxis medication (Evusheld), indications and access via NMS
  • Tamiflu indications and use (Including RACFS - when to use and the implications in the pandemic)
  • access to these medications
  • the use of sotrovimab
  • HealthPathways update

You'll have the opportunity to ask questions throughout the webinar. If you have a question prior, you can submit it upon registration.

This webinar in presented in partnership with RACGP, WAPHA and AMA WA.




Winter Preparedness Webinar for GPs – Recording now available

This webinar, held on 2nd May, is for general practitioners/primary care providers. The panel provide key updates and answer the questions of participants on COVID-19 and influenza preventions and treatments.

The webinar recording can be viewed here



PA-Icon-3-(5).JPG   COVID-19 Updates 


COVID-19 Links to Useful Resources

As the number of COVID-19 cases in Western Australia continues to remain high, the Practice Assist team has been monitoring the useful resources available to assist general practice staff.
We have recently released an updated version of our one-page document with COVID-19 Links to Useful Resources which includes a new section about recovered COVID positive patients.
If you would like further information, contact Practice Assist by emailing or calling 1800 2 ASSIST (1800 2 277 478).



Medicare ineligible patient funding

The Australian COVID death rate was two-and-a-half times higher in people born overseas compared to people born in Australia, according to the latest ABS statistics.
Engaging with migrant populations regarding vaccination is one easy way to bring down the death rate.
Funding is available until 30 June 2022 to support the vaccination of Medicare ineligible patients to the value of the equivalent MBS item number.
To date, WA Primary Health Alliance  has reimbursed 20 practices for more than 800 vaccinations of Medicare ineligible patients.

Immunisation providers can request a 10A report from the Australian Immunisation Register (AIR), to identify Medicare ineligible patients who might be due or overdue for immunisations.
To request a 10A report, you will need to login to PRODA and access your HPOS account. For more information, refer to Services Australia for detailed steps on accessing this report.
If you would like further support with this important data-driven quality improvement (QI) activity or for further information about this funding, contact Practice Assist and one of WAPHA’s Practice QI Coaches or a member of the vaccination team will be in touch as soon as possible.



COVID-19 and Long COVID – the emerging picture presentation

At last week’s Better Health, Together forum, we welcomed Professor Jeremy Nicholson* to facilitate discussion and provide a better understanding of COVID-19 as a systemic disease. A recording of Professor Nicholson’s presentation is now available, where you can hear his insights on:

  • COVID-19, Relationships with diabetes, and long-term cardiovascular risks 
  • Children, COVID-19 and Multiple Inflammatory Syndrome 
  • Omicron, BA2 and other variants and possible roles in Long COVID
General practitioners (GPs) and their teams providing care for patients who have previously tested positive to COVID-19 or have a history suggestive of undiagnosed COVID-19 can also refer to the RACGPs Caring for patients with post-COVID-19 conditions

The guide provides generic advice and support for developing individualised plans – in collaboration with patients – for the ongoing management of post–COVID-19 conditions and can be used in conjunction with localised advice in the suite of WA COVID-19 HealthPathways

*Professor Nicholson is the Emeritus Professor of Biological Chemistry at Imperial College London, Pro-Vice Chancellor for Health Sciences at Murdoch University, and the Director of the Australian National Phenome Centre

View the recording here



Which dose and when?

ATAGI recommended COVID-19 doses and vaccines

ATAGI have updated their infographic table for all COVID-19 doses, dose intervals, and vaccines to reflect recent changes relating to ATAGI dose interval guidelines. The table summarises details for all age groups, including recommendations for the winter dosage.

Review and download this helpful one-pager. 

Download full table here



Stock Management for COVID-19 Vaccinations

WA general practices have contributed to administering over 3.75 million vaccinations to Western Australians since the vaccine program commenced.
As our vaccination rates for 1st and 2nd dose sit at greater than 95% and our booster rates at greater than 80%, practices may notice a decline in vaccination bookings as majority of the population receives their full course.  This may affect the scheduling of clinics, ordering of vaccines and stock wastage.

To minimise wastage and improve practice efficiency, we’ve created some helpful tips for practices who are adjusting to the decrease in the volume of people requiring vaccination. 

  1. Order less than your maximum allocation
    Many practices are not aware that they do not have to order their maximum allocation each fortnight. You can order in multiples of 100 (or 120 for Pfizer 12+) to ensure that you are only ordering what your practice will use.
  2. Skip an ordering fortnight
    If you hold large amounts of stock at the end of your ordering fortnight, skip a cycle in order to utilise your stock on hand. The Commonwealth Department of Health is monitoring practices with large amounts of stock on hand and low utilisation levels, in some instances imposing a pause on ordering or skipping an order cycle on behalf of the practice.
  3. Share an order with a nearby practice or transfer stock between sites to minimise wastage
    If you know that you are not going to use the stock, ring your nearby practices and vaccine sites to transfer stock to another site to be used. You might even consider sharing an order with them if you only require a small amount.
WA Primary Health Alliance reminds practices of the helpful guides and resources for planning clinics including:

If you have any questions, please do not hesitate to contact Practice Assist at 1800 2 ASSIST (277 478).



COVID Vaccination: Advice on dose intervals

ATAGI now recommends the dose interval between primary doses of Pfizer (COMIRNATY) and Moderna (SPIKEVAX) should be extended to 8 weeks.

The extended dose interval of 8 weeks has been shown to improve the immune response to vaccination and therefore may improve effectiveness. A longer dose interval may also reduce the risk of myocarditis and pericarditis.

The dose interval can be reduced (to a minimum of 3 weeks for Pfizer (COMIRNATY) or 4 weeks for Moderna (SPIKEVAX)) for people at higher risk of severe COVID-19 (including older adults and people with underlying medical conditions), in an outbreak setting, or prior to international travel.

Providers can also consider extending the interval between 2 primary doses of Novavax (NUVAXOVID) to 8 weeks (from a minimum of 3 weeks) to potentially improve effectiveness and reduce any potential risk of myocarditis and pericarditis.


Advice on COVID-19 vaccination post infection

It is now recommended that all people should wait for 3 months after confirmed SARS-CoV-2 infection before they receive their next COVID-19 vaccine dose.

This updated advice reflects the lower risk of reinfection with the Omicron variant within the first 3 months following a confirmed infection, particularly if prior COVID-19 vaccine doses have been received.

This information will be added to the modules in the next update.



COVID-19 Vaccination Training - Update

Significant updates have occurred in the COVID-19 Vaccination Training Program on Friday 29 April 2022 regarding Vaccine Operating Centre Hours and the ATAGI recommendation on boosters in children aged 12 to 15 years old. Module progress and completion have not been affected. Please note that certificates will display the date that the module was originally completed and will not be updated if the module is repeated.
You are expected to login and view the new information. A summary of the updates can be found in the COVID-19 Training Announcement Board. All new changes and updates within the modules for this week are identified by 'NEW' and 'UPDATED' in blue with white, and all changes from the previous two updates will be identified as 'NEW' and 'UPDATED' in red and white.
Please see the COVID-19 Training Announcement Board for more details.


Dr Lucas de Toca video for patients answering important questions on the influenza season

COVID-19 Primary Care Response First Assistant Secretary, Dr Lucas De Toca, answers the following top three questions on influenza in a new video you can download and share with your patients:

  1. Why are we especially vulnerable to flu this year?
  2. What can we do to protect ourselves against a bad flu season?
  3. I’ve heard of plenty of people who have been immunised with the flu shot and still get the flu! What’s the point?

Download here


 Preventative Heart Health


What is a Heart Health Check?

Heart Health Check is the patient-friendly term for comprehensive cardiovascular disease (CVD) risk assessment and ongoing management. It principally involves gathering information about a patient’s CVD risk factors, calculating and recording their absolute CVD risk using a validated calculator and managing their risk as per guidelines on an ongoing basis.

Who is eligible for a Heart Health Check?

The intention of this item is to identify cardiovascular disease (CVD) in people not known to have CVD including:

  • Aboriginal or Torres Strait Islander persons who are aged 30 years and above;
  • Adults aged 45 years and above

The heart health assessment item can be claimed once per patient in a 12-month period. The heart health assessment items cannot be claimed if a patient has had a health assessment service in the previous 12 months.

What is Involved in a Heart Health Check?

Professional attendance for a heart health assessment by a general practitioner at consulting rooms lasting at least 20 minutes and must include:

  • collection of relevant information, including taking a patient history that is aimed at identifying cardiovascular disease risk factors, including diabetes status, alcohol intake, smoking status and blood glucose;
  • a physical examination, which must include recording of blood pressure and cholesterol status;
  • initiating interventions and referrals to address the identified risk factors;
  • implementing a management plan for appropriate treatment of identified risk factors;
  • providing the patient with preventative health care advice and information, including modifiable lifestyle factors.

For more information on Heart Health Checks , including MBS item numbers, refer to the Practice Assist Heart Health Check Fact Sheet



New Heart Health Check toolkit resources in the spotlight


With one Australian having a heart attack or stroke every 4 minutes, primary care professionals have the power to change this statistic by focussing on simple, yet life-saving preventative care. The Heart Foundation has made routine cardiovascular disease risk assessment and management easy with the Heart Health Check Toolkit.

The Heart Health Check Toolkit is a one-stop shop designed to assist general practice staff to easily assess and manage CVD risk in line with the latest guidance. It offers a range of tools and resources including assessment and management templates, quality improvement tools, patient engagement resources and much more. We are excited to announce three new resources available to assist in conversations with consumers.

New resource in the spotlight:

  1. Practical guide to pharmacological lipid management - This pharmacological management guide has been developed to help you manage patients with high cholesterol with flowchart recommendations on when to prescribe different types of lipid lowering medications.
  2. Personal Walking Plan – When it comes to exercise, it can be hard for patients to know which advice to trust, how to get started and how to stick with it. Refer your patients to an easy-to-follow Personal Walking Plan that will help them be more active, healthier and happier in just six weeks.
  3. Eating well to protect your heart – Provide your patients with a healthy eating information sheet that provides them with resources to follow a heart healthy eating pattern.

For more information, please contact



Heart Failure: Supporting patients in the community

NPS MedicineWise are offering an Educational Visit topic on Heart Failure until the June 30, 2022. The topic can be delivered by video call in 30mins, at a time that suits your GPs. The NPS MedicineWise Heart Failure topic is free and approved for CPD by RACGP & ACRRM.
The learning outcomes for educational visits on Heart Failure are:

  • Assess people with suspected heart failure and refer for echocardiogram when required to help confirm diagnosis and guide management.
  • Apply Australian guideline recommendations to up-titrate heart failure medicines to target or maximum tolerated doses for people with heart failure reduced ejection fraction (HFrEF) to reduce hospitalisations and save lives.
  • Create a management plan with patients which includes non-pharmacological and pharmacological treatments for heart failure and any co-morbidities, to improve patient outcomes.
  • Review and deprescribe, where possible, potentially harmful medicines to reduce cardiac risk and exacerbation of heart failure.
  • Evaluate patients with heart failure who would benefit from referral to support/specialist services to improve medicines up-titration and adherence, and reduce re-hospitalisations.

For more information and additional resources on this topic, please click here



HealthPathways - Heart Week

HealthPathways WA is a secure web-based portal with information on patient assessment, management, and referral pathways to assist clinicians in navigating patients through the complex health care system in Western Australia. The pathways are developed by General Practitioners (GPs) to be used during consultation but can also be utilised by other health professionals.
During the COVID-19 pandemic HealthPathways has served as a valuable source of reliable and up-to-date information on the assessment and management of COVID-19, COVID-19 vaccination, personal protective equipment, and infection control measures.

Heart Week 2022, commencing on the 2 May, aims to raise awareness about the importance of heart health. The HealthPathways site has numerous pathways and request pages containing information on how to assess and manage patients who have heart and/or associated conditions. The site also contains information on the relevant services health professionals can refer patients to. Some of these pages include:

Alternatively visit the Heart Foundation website.

To gain access to the site email the HealthPathways team at


PA-Icon-10-(4).JPG   Immunisation & Cancer Screening Updates 



National Cervical Screening Program - expansion of self-collection

From 1 July 2022, the National Cervical Screening Program (NCSP) will expand screening test options, offering self-collection as a choice to all people participating in cervical screening. 
The change means from 1 July 2022 all NCSP participants aged 25-74 years old will have the choice to screen using either a self-collected vaginal sample or a clinician collected sample from the cervix, accessed through a health professional in both cases.  

How accurate are self-collected samples?

Recent evidence demonstrates a Cervical Screening Test using a self-collected vaginal sample is as accurate as a clinician-collected sample taken from the cervix during a speculum examination.  
A self-collected sample is taken from the vagina (not the cervix) and is tested for the presence of HPV. For asymptomatic participants there is strong evidence that HPV tests on self-collected vaginal samples and clinician-collected cervical samples have equivalent sensitivity when using a Polymerase Chain Reaction (PCR)-based HPV test1 – the test used by the National Cervical Screening Program.  

  • A recent meta-analysis has demonstrated the accuracy of self-collection
  • Screening using a self-collected vaginal sample has equivalent sensitivity when compared to a clinician-collected cervical sample
  • A summary of the evidence of self-collection sensitivity can be found in the National Cervical Screening Program Clinical Guidelines
  • A self-collected sample is from the vagina (not the cervix). It can only be tested for HPV and not for cytology (cervical cell abnormalities). If a sample is positive for HPV, depending on the type of HPV detected, the woman will either need a speculum examination for liquid based cytology to determine management or will need to be sent directly for colposcopy
  • According to data from the National Cancer Screening Register, the current rate of unsatisfactory HPV samples (from self-collected samples) is under 2.6%. This is well within the acceptable range
  • Patients with symptoms that could indicate cervical abnormalities or cancer require diagnostic testing and should be managed in accordance with the National Cervical Screening Program Guidelines
  • Self-collection is not recommended for patients that are symptomatic

More information on the upcoming changes to the National Cervical Screening Program will be communicated through future editions of Practice Connect. A webinar explaining the self-collection expansion will occur in June. Details of this webinar will be published soon.



Recent ProQuad orders with short expiry

The WA Department of Health would like to provide an update about short dated ProQuad singles that were distributed in the last month:

  • Two batches of ProQuad – Singles were sent to providers with short-dated expiration. The affected batch numbers are: T038437 and T038439
  • The expiry date of these batches is 13 May 2022
  • If you don’t use these doses by Friday 13 May 2022 , please discard them and report them here
  • Order required doses to replenish your stock through Onelink
  • Remember that Priorix-Tetra is an alternative MMRV vaccine
  • More information on reporting vaccine wastage can be found at vaccine orders
  • If you have any queries, please contact

The WA Department of Health apologises for the inconvenience this may have caused, and thanks all practices with your continued support of the Western Australian Immunisation Program.



Important information for metro practices - Cold chain monitoring

The WA Department of Health would like to provide an update on Sensitech TagAlert®.
Each vaccine delivery from Onelink has a Sensitech TagAlert® cold chain monitor to electronically record the vaccine temperature during transport.

In the Perth metropolitan area, Onelink have commenced using a new model of Sensitech TagAlert®.

Upon arrival of every vaccine delivery, immunisation providers or practice staff must immediately STOP the TagAlert®, and then check it to see if a breach has occurred during transport. This should be done before moving vaccines to the vaccine fridge.

If you do not stop the TagAlert®, it will continue to monitor the temperature, and may alarm.
Instructions on how to stop the new model TagAlert® will be provided along with the TagAlert® with each vaccine delivery.

All breaches must be recorded as per the instructions accompanying the TagAlert®, and should be passed on to Onelink for advice.



Hepatitis A vaccine Vaqta update

The WA Department of Health would like to provide a vaccine ordering update:

Hepatitis A vaccine, Vaqta is only provided for: No other cohorts are eligible for a government-funded Hepatitis A vaccination.

Individuals who are not eligible should seek private means of getting vaccinated.

Due to supply constraints, our stock is currently low with more arriving later this month. As a result,
  • Vaqta has been temporarily removed from the Onelink ordering template.
  • If you urgently require Vaqta, please email Vaccine Orders.
  • We will review all Vaqta order requests on a case-by-case basis and if approved, your order may be reduced to help us manage stock until more arrives.
Please note all orders for Vaqta placed this week have been cancelled.

We will advise you through official communications once we have reinstated Vaqta on the ordering template through Onelink.

If you have any queries, please contact

Thank you for your continued support for the Western Australian Immunisation Program



WA Health Hepatitis A & B vaccine update

The WA Department of Health would like to provide a vaccine ordering update for the following vaccines:

Hepatitis A & B vaccines:
  • Vaqta - Singles
  • Engerix B (Auth Adult State) – Singles
  • Engerix B (Aborig Adult State) – Singles
  • Havrix (Auth State) – Singles
Due to supply constraints, our stock is currently low with more arriving later this month. As a result:
  • These vaccines have been temporarily removed from the Onelink ordering template.
  • If you urgently require these vaccines, please email Vaccine Orders.
At this time, you will not be able to keep stock on hand for Vaqta or Engerix B (Aborig Adult State).

The WA Health Department will review all Hepatitis A & B vaccine order requests on a case-by-case basis and if approved, your order may be reduced to help us manage stock until more arrives.

Individuals who are not eligible should seek private means of getting vaccinated.

The WA Health Department will advise you through official communications once they have reinstated these vaccines on the ordering template through Onelink.

If you have any queries, please contact


Campaign launch: Routine childhood immunisation for Aboriginal and Torres Strait Islander children

The Aboriginal and Torres Strait Islander routine childhood immunisation campaign was launched on 26 April 2022 to encourage routine childhood immunisations for Aboriginal and Torres Strait Islander children.

Aboriginal and Torres Strait Islander peoples have higher rates of some vaccine preventable diseases so extra vaccines are available free through the National Immunisation Program.

Vaccination rates for Aboriginal and Torres Strait Islander children have decreased over recent periods, particularly at 1 and 2 years of age.

Skipping or delaying vaccinations puts children and those around them at risk of catching serious diseases. It’s important that children receive their routine vaccines in line with the Childhood Immunisation schedule on time, every time, for the best protection.  The campaign encourages parents and carers to get their kids vaccinated on time for the best protection.
Visit the Department of Health website for more information and access to resources.



AusVaxSafety 2022 seasonal influenza vaccine safety data now available

2022 seasonal influenza vaccine safety data collected as part of the AusVaxSafety national vaccine surveillance program has now been published.
AusVaxSafety has currently received more than 5,000 completed influenza vaccine safety surveys and will continue to update safety data weekly for the duration of the 2022 flu season.
Access the latest data here


Update on Japanese Encephalitis Virus

Japanese Encephalitis Virus (JEV) has been detected in piggeries in New South Wales, South Australia, Queensland and Victoria. To date, no cases have occurred in Western Australia. On 4 March 2022, Australia’s Acting Chief Medical Officer, Dr Sonya Bennett, declared the Japanese Encephalitis Virus (JEV) situation a Communicable Disease Incident of National Significance.
JEV is spread only through mosquito bites and is more common in areas of increased mosquito activity.
Most people will have no symptoms at all if infected and severe illness is rare. Symptomatic infection usually begins with sudden onset of fever, headache and vomiting. A very small proportion of people infected, less than 1 per cent, may develop a serious illness such as encephalitis and experience symptoms including neck stiffness, severe headache and coma, and more rarely, permanent neurological complications or death.  Anyone experiencing these symptoms, where there has been high mosquito activity, should be tested after other common causes have been excluded.
JEV cannot be transmitted from human to human nor by consuming meat from an infected animal.
People should be encouraged to use mosquito repellent containing picaridin or DEET on all exposed skin and wear long, loose fitting clothing when outside. Mosquito nets or screens should be properly fitted to accommodation and tents.
A national working group of communicable disease, vaccine and arbovirus experts has been established to support the response to JEV. This includes mosquito surveillance and control measures.  Vaccines will be made available to those most at risk of infection, based on locality and profession, for more information about priority vaccination please visit the Department of Health website.
For more information about the spread of JEV in people and human health information please visit the following websites:



PA-Icon-14-(3).JPG   Digital Health Updates 



Digital Health – Check out our 'How To Series'

Over the past number of weeks we have been releasing videos and ‘how to’ fact sheets full of information in regards to Digital Health. These resources are all available by visiting our  Digital Health Toolkit webpage.
Each fortnight we upload, videos, imagery and written information on all the important Digital Health tools. All you have to do is click here to choose what way you want to learn more.
As this ‘how to’ series is new to WAPHA we would love to hear your feedback, especially on if you find the information useful and if so, what medium do you prefer it in. You can contact us with your feedback or any questions you may have via Practice Assist.



Webinar-1-pink-(1).jpg   Other news



International Nurses Day 2022

Today is International Nurses Day!

International Nurses Day (IND) is an international day observed around the world each year on 12th May, to mark the contributions that nurses make to society. The 12th May was chosen to celebrate the day as it is the anniversary of the birth of Florence Nightingale, the founder of modern nursing.
In 2022, the theme for IND is Nurses: A Voice to Lead – Invest in nursing and respect rights to secure global health.
The focus is on the need to invest in nursing and respect the rights of nurses in order to build resilient, high quality health systems to meet the needs of individuals and communities now and into the future.
You can download a poster from APNA celebrating International Nurses Day to display in your workplace here




National Palliative Care Week 2022

National Palliative Care Week is Australia’s largest annual awareness-raising initiative, sparking important conversations about the benefits of quality palliative care and acknowledge and celebrate the commitment and dedication of all those working and volunteering in the palliative care sector.

From Sunday 22 – Saturday 28 May 2022, virtual and face-to-face events will be held across the country for clinicians and the community including:

National Palliative Care Week is also a great time to check out Palliative Care Australia’s 2022-2027 Roadmap meeting the growing demand for palliative care in Australia, expected to increase by 50% between now and 2035, and double by 2050.

Help PCA raise awareness via social media using the campaign resources and events form. Join the NPCW conversation using the hashtags #NPCW2022 and #palliativecare.


Changes to the Health Professionals and Support Services Award

The Health Professional and Support Services Award covers employers in the health industry and their employees who are in a classification in the award, and or employers engaging a health professional employee. Examples include general and administrative service employees, including  medical receptionists and practice managers.

The Health Professional and Support Services Award  has recently been updated.

Changes have been made to:

  • Record Keeping requirements
  • Overtime and penalty rates
  • Annual reconciliations
  • Annual wage arrangements for Support Service levels 8 or 9, and Health Professional levels 2 to 4.

More information on the changes can be found here.


Childhood Obesity Healthcare Provider Survey

The Healthy Weight Service at Perth Children's Hospital is creating a Childhood Obesity educational program for WA Health Care Providers.  Help us create an education and mentoring program that best meets your needs by completing this survey.  This will take approximately 5-7 minutes to complete.  To thank you for your time, you will have the chance to win one of two $200 Rebel sport vouchers



Soundfair and the Deafness Foundation have launched a new suite of hearing health information resources

Soundfair and the Deafness Foundation are pleased to announce the launch of a new suite of hearing health information resources.  

Research shows it takes on average ten years for people to access help for their hearing loss. With funding from the Deafness Foundation, this suite of resources has been developed by Soundfair in consultation with GPs and co-designed by people with hearing loss.  

In addition, the website has a referral algorithm for GPs, information on funding pathways and the find an audiologist tool. To access these valuable tools via the Soundfair link specific to General Practitioners.  



General Practitioners play a key role in facilitating work participation for their patients

Comcare has developed a new one-page resource, designed to assist GPs in assessing their patient’s functional capacity for work. Enabling patients to participate in good work while they recover results in better health and wellbeing outcomes. 

Evidence-based assessment should consider both physical and psychological functions and focus on what the person can do, not what they can’t do. This guide will help GPs to perform psychological assessments of capacity for work and make recommendations for reasonable adjustments to support performance of work duties. 

The one-page guide is attached, and available here

Visit Medical practitioners | Comcare for more information and resources to assist with work-related injury or illness, including a free webinar for GPs: Assessing functional capacity to work for psychological injuries.  

Register now  for this webinar on Thursday 19 May from 7.15 – 8.30 pm AEST. 

This webinar is produced by the Mental Health Professionals’ Network in partnership with Comcare. 



Royal Perth Bentley Group Geriatric Assessment Team (GAT) Ambulatory Unit

The Royal Perth Hospital (RPH) Geriatric Assessment Team (GAT) now offers an Ambulatory service with 6 beds which welcomes GP referrals. GPs can contact the RPH Acute Geriatrics GP Hotline (via the RPH switchboard on 9224 2244) between 8am-6pm on weekdays if you are concerned about a patient aged ≥ 65 years/Aboriginal patient ≥ 50 years who lives or is staying in the RPBG catchment area and would benefit from early assessment by a Consultant Geriatrician. Out of business hours, the switchboard will continue to direct GP calls for urgent Geriatrics advice to the on-call Geriatrics consultant.

The GAT also provides timely specialist geriatrics decision making and multidisciplinary care to older patients attending the RPH emergency department (ED) and may contact you if one of your patients presents to ED. The GAT consultant performs an early comprehensive Geriatric assessment to promote safe discharge from hospital and reduce readmission to hospital. The GAT encourages direct referrals from GP’s and other specialties to facilitate direct community reviews and admissions, bypassing the Emergency department and can facilitate early referral to community-based services for ongoing assessment.



Updated GP Factsheet: Who can GPs contact for clinical advice about COVID-positive patients living in the East Metropolitan Health Service metropolitan catchment?

The updated East Metropolitan Health Service (EMHS) GP Factsheet: Seeking clinical advice from EMHS for COVID-positive patients includes antiviral advice changes following the nirmatrelvir/ritonavir (Paxlovid) PBS listing from 1 May 2022 and information on referrals for suspected post-COVID syndrome. Please only contact these hospitals (Royal Perth, Bentley, Armadale and Kalamunda Hospitals and St John of God Midland Public Hospital) about COVID patients residing in the EMHS metropolitan catchment area.

What was updated?

Updated Question 1 to “How do I access early intravenous therapy for my COVID-positive patient who does not need hospitalisation but is in a high-risk group and has contraindications or isn’t eligible for molnupiravir or nirmatrelvir/ritonavir (Paxlovid) on the PBS?” based on PBS changes that come into effect from 1 May 2022.

Added Question 4 “How do I access specialist care for my patient experiencing suspected post-COVID syndrome?”

  • Added to Question 6 an out of hours enquiries contact for Armadale Health Service



Toolkit-(1).jpg   Practice Assist Tool Kit 

Our Resource Library webpage and accompanying resources have recently been reviewed.

Whilst the location of these resources has changed, the range and relevance of resources will continue to improve, they are now integrated into our Toolkit pages on our Practice Assist website.

The Toolkit provides useful fact sheets, user guides, checklists, business plans, posters and other resources covering all aspects of the day-to-day operations of successful general practices. 

Please see below links for quick reference with assisting you to view our Toolkit pages where you will find our most current and available resources.

Recently published resources:

COVID-19 Resources

Digital Health

Video - How To Series

Fact Sheets - How To Series

If you have an idea for a new resource or feedback on our current resources, please email with ideas and comments.



Webinar-1.jpg    Education & Events 


Winter preparedness: Update on COVID and influenza antiviral prescribing

May 19, 2022 (7.00pm AWST)

With flu season just around the corner and COVID cases continuing to climb, we're pleased to present the next antiviral update for GPs. We'll cover all the important updates on COVID antivirals, pre-exposure prevention for COVID and updates on Tamiflu.

Using the latest advice and evidence, this webinar covers:

  • A brief refresher on molnopuravir and paxlovid, including practical advice on efficacy, indications and contraindications
  • the use of pre-prophylaxis medication (Evusheld), indications and access via NMS
  • Tamiflu indications and use (Including RACFS - when to use and the implications in the pandemic)
  • access to these medications
  • the use of sotrovimab
  • HealthPathways update

You'll have the opportunity to ask questions throughout the webinar. If you have a question prior, you can submit it upon registration.

This webinar in presented in partnership with RACGP, WAPHA and AMA WA.

Register here



PEN CS WEBINARS: Understanding your data, as well as knowing how to access and improve your data is paramount to ongoing Quality Improvement

Multiple dates (see below May to July 2022)

Practice Assist in conjunction with Pen CS is running a series of webinars developed to provide you with a refresher on how to use Pen CS. These webinars will support you to evaluate your data, identify areas of improvement that you can work on to improve patient outcomes and meet Quality Improvement requirements.   

Regular review of your data will enable you to see opportunities for Quality Improvement which our team of Quality Improvements coaches can support your practice to implement.  

Along with our Primary Care Solutions team we have a dedicated Pen CS expert who will guide us through the fundamentals of using your data, in creating positive patient outcomes.  

These sessions have been designed to create a suite of resources that we can refer to and share in the future for new users of Pen CS and for those who have missed the previous sessions. If you would like a copy of previous webinars please contact Practice Assist on 1800 2 ASSIST (277 478)   

Register for upcoming sessions below. These sessions run every Wednesday at 12:30pm  

Wednesday 25 May 2022 Health Promotion: Immunisation
Wednesday 1 June 2022 Health Promotion: Cancer Screening
Wednesday 8 June 2022 Health Promotion: Health Assessments 
Wednesday 15 June 2022 At Risk Groups
Wednesday 22 June 2022 Chronic Disease
Wednesday 29 June 2022 Mental Health
Wednesday 6 July 2022 Custom searches / Practice requests
Wednesday 13 July 2022 Custom searches / Practice requests
Wednesday 20 July 2022 Custom searches / Practice requests


HPV in Australia - Webinar

Wednesday 25 May (4.00pm WST)

Presented by The Immunisation Coalition, this webinar will have the latest facts about Human Papilloma Virus (HPV) and vaccination, covering everything you need to know about the disease and available vaccines.

Learn about:

  • Human Papilloma Virus
  • Cause and symptoms
  • HPV in Australia
  • Transmission and prevention
  • Available vaccines, efficacy and safety

Register here



Communicable Diseases & Immunisation Conference (CDIC) 2022

Date: Monday 20 to Wednesday 22 June 2022
Location: Online and International Convention Centre, Sydney 

The Communicable Diseases and Immunisation Conference will be held in Sydney from Monday 20 to Wednesday 22 June 2022.

In 2022 the Conference theme will be “Moving beyond the Pandemic”.

The conference is of a Hybrid format, this means that you have the option of attending the conference in person in Sydney or online via the Virtual Event Portal.

Face-to-face registrations also include access to the virtual conference portal. All delegates will have access to the virtual content for 3 months following the conference.

Register here



Other Webinars, Events & Workshops

BreastScreen WA mobile visit to Geraldton
Presented by BreastScreen WA
13 April to 17 October

Practice Owners National Conference registrations are open
Presented by RACGP
14 to 15 May

Diabetes & Heart Disease
Presented by Diabetes WA 
16 May
Protracted Bacterial Bronchitis (Childhood Wet Cough)
Presented by Asthma WA
18 May

The future is Digital Health
Presented by RACGP
23 May

Advanced training in Suicide Prevention (Online Workshop)
Presented by Black Dog Institute 
May to Aug 
Advanced Training in Suicide Prevention (Regional WA) 
Presented by Black Dog Institute 
Aug to Sept 
Joint Australasian HIV & AIDS + Sexual Health Conferences 
Presented by ASHM 
29 August - 1 September
2022 ACNP National Conference: Inspiring Future Growth for Nurse Practitioners and Advanced Practice
Presented by ANCP
13-15 October


Practice Assist acknowledges and pays respect to the Traditional Owners and Elders of this country and recognises the significant importance of their cultural heritage, values and beliefs and how these contribute to the positive health and wellbeing of the whole community.

While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.