While supplies of many PPE items have improved, they are still limited.
We are making every effort to ensure mask orders are fulfilled as soon as possible.
Visit our Mask Distribution webpage for more information.
The vast majority of masks we are distributing are surgical masks to general practices, Aboriginal Community Controlled Health Organisations, pharmacies and allied health practices, based on guidelines from the Australian Government Department of Health.
We are also distributing N95 masks to a very small number of general practices in regional areas, who meet strict criteria. This means they are expected to undertake detailed assessments because there is no suitable facility for assessment nearby, for example an Emergency Department, COVID clinic or GP Respiratory Clinic.
The maximum number of boxes you will be allocated each time will be based on the number of GPs providing face to face appointments at your practice.
AMA Medical Products are currently facilitating the purchase and distribution of PPE to out-of-hospital Western Australian health services.
View and order products here.
WA customers can use the discount code “AMAWA” to get 5% off their first order.
These surgical masks are intended for use by health professionals and patients, only when dealing with patients presenting with symptoms suggestive of COVID-19.
Due to the aforementioned shortage, they are not intended for wider use, such as in waiting rooms, or to be given to other patients, or sold to pharmacy customers.
Please read WA Department of Health’s Conservation of PPE Fact Sheet.
According to the guidelines distributed by both the Australian Government Department of Health and WA Health, surgical masks do offer protection during routine consultations. Please refer to the links below.
WA Primary Health Alliance is currently distributing a limited supply of N95 masks to general practices and Aboriginal Community Controlled Health Organisations.
Updated guidelines for the use of N95 masks confirm these are to be used ONLY by the health care professional caring for the very sick patient, suspected of having COVID-19 and not the patient, who should be given a surgical mask.
N95 masks are to be reserved for health professionals dealing with patients with uncontrollable coughing, and when undertaking aerosol generating procedures.
General practices are only expected to undertake detailed assessments, if there is no suitable facility for assessment nearby, for example an Emergency Department or COVID clinic.
As such, N95 masks are not being distributed to general practices in the metropolitan area, due to their proximity to either an Emergency Department or COVID Clinic to which they can refer a patient for a detailed assessment.
Read more about the eligibility guidelines, and guidance on the supply of masks from the National Medical Stockpile.
Surgical masks remain the appropriate mask to use when assessing patients whose symptoms are suggestive of COVID-19 and meet the case definition.
Surgical masks are suitable for routine patient consultations with patients whose symptoms and epidemiological history are suggestive of COVID-19.
According to Australian Government Department of Health guidelines, distribution of N95 respirators is limited to general practices, including Aboriginal Community Controlled Health Organisations, who need to assess suspected COVID-19 cases because of the unavailability of nearby dedicated respiratory clinics or emergency departments (e.g. in some rural and remote communities).
Such practices need to have isolation facilities and other appropriate infrastructure, staff competent in use of PPE, and a pandemic plan. Additionally, N95 respirators should only be used with other PPE (gowns, gloves and eye protection).
PHNs have only been provided with limited supplies of surgical and N95 masks, the latter for use by general practices and Aboriginal Community Controlled Health Organisations who do not have a suitable facility for assessment nearby, for example an Emergency Department, COVID clinic or GP Respiratory Clinic.
Other personal protective equipment we receive is strictly for use by Australian Government endorsed GP Respiratory Clinics.
We do not have any other personal protective equipment to provide to other health services and professionals at this time.
You may be able to access supplies via the AMA (WA). View and order products here.
Access to masks for these sets of care workers is being kept under review and may be considered as more stocks become available and if risks increase. In the interim, the best way for care workers to protect themselves and the people they are caring for is to undertake the training available at covid-19training.gov.au
Please send all general queries in relation to the National Medical Stockpile to Stockpile.Ops@health.gov.au
Aged care providers that require Personal Protective Equipment (PPE) must email email@example.com for all requests.
All requests will be triaged by the Australian Government Department of Health with priority given to facilities, programs and workers where there has been a confirmed case of COVID-19.
The following information must be provided in your email request to the Australian Government Department of Health:
If your facility, program or service is experiencing an outbreak of influenza the above process also applies. The Department of Health will triage your request to determine priority and may be in contact with you for further information. Once approved the request for supplies will be shared with the National Incident Room who will work with your State or Territory Government to distribute the supplies.
It is important to remember that if you do not have a confirmed case of COVID-19 within your facility, program or service you should expect delays in receiving your PPE due to the increase in demand.
HealthPathways has the latest information available, as well as relevant clinical pathways for your use. For up to date information, you can access the HealthPathways WA website. If required, email firstname.lastname@example.org for log on details.
You can also visit WA Health’s website which has regularly updated comprehensive information https://ww2.health.wa.gov.au/Articles/A_E/Coronavirus
The RACGP website also has information on infection control and pandemic management.