Mask Distribution

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Surgical Masks

The Department of Health is providing access to a limited stockpile of surgical masks for general practices, community pharmacies and allied health practices.

PHNs have been given the role of distributing surgical masks to general practices, community pharmacies and allied health practices with a demonstrated need, for example:

For general practices and pharmacies, where there:
  • is no local supply available commercially
  • is a population which may be more likely to have been exposed to COVID-19
  • is an unusual number of patients presenting with respiratory symptoms.
For allied health practices, where they:
  • are working in direct close contact with higher risk or vulnerable populations
  • have limited ability to manipulate their work practices to reduce transmission risk, and
  • have no or limited commercial supply available.
Surgical masks should be used for patients who present to practices or pharmacies with acute respiratory symptoms which are suggestive of COVID-19 and for staff who are at risk of exposure,  and are not for resale or general use.

We are assessing requests for additional boxes on a case-by-case basis for those general practices, pharmacies or allied health practices who have a significant demonstrated need.  

Mask order form

For mask requests, please complete the COVID-19 Item Request Form.
  • We are only permitted to supply masks to general practices, Aboriginal Community Controlled Health Organisations, pharmacies and allied health practices
  • Other organisations should read our FAQs  to find out what arrangements the Australian Government Department of Health has in place.
  • Re-orders will not be accepted within five business days (Mon-Fri) of the previous request, except in exceptional circumstances. 

N95 Masks

As part of the continued response into the COVID-19 outbreak, the Department of Health has supplied PHNs with a limited allocation of N95 masks.

We are distributing N95 masks to a very small number of general practices in regional areas, who meet strict criteria. This means they are expected to undertake detailed assessments because there is no suitable facility for assessment nearby, for example an Emergency Department, COVID clinic or GP Respiratory Clinic.

Surgical masks remain the appropriate mask to use when assessing patients whose symptoms are suggestive of COVID-19 and meet the case definition.

To find out more about how these decisions have been made, read our FAQs.

Read more about the eligibility guidelines, and guidance on the supply of masks from the National Medical Stockpile. 

Protecting our primary care workforce

Total masks distributed by WA Primary Health Alliance during the COVID-19 pandemic to general practices, Aboriginal Community Controlled Health Organisations, pharmacies and allied health practices in the region: ​​


Practice Assist acknowledges and pays respect to the Traditional Owners and Elders of this country
and recognises the significant importance of their cultural heritage, values and beliefs and how these
contribute to the positive health and wellbeing of the whole community.