About Practice Assist

Practice Assist is a joint initiative of Rural Health West and the WA Primary Health Alliance (WAPHA) to provide a seamless, integrated general practice support service to all general practices across Western Australia.

Both organisations have a focus on enhancing the quality and building capacity of primary health care providers by supporting general practice providers, principals, managers and administrators to develop viable and sustainable businesses.


In late 2016, Rural Health West and WAPHA identified that combining resources and collaborating may be the most effective way to deliver a comprehensive, statewide general practice support service. 
A feasibility study established that Rural Health West and WAPHA share the desired outcomes of:

  •  Addressing the barriers that prevent access to quality and coordinated primary health care
  •  Improving retention rates for the health workforce throughout rural and remote Western Australia
  •  Building sustainable partnerships across the health and social care systems
  •  Embracing and supporting innovative models of health care delivery
  •  Adopting contemporary and flexible business strategies that support their vision

Throughout  2017, Rural Health West and WAPHA have combined resources to develop Practice Assist - which successfully launched in October 2017.  

Practice Assist encompasses all aspects of general practice support and will provide the following services free-of-charge to all general practices in Western Australia:
  • A toll-free help desk – 1800 2 ASSIST  (1800 2 277 478)  – which can provide a quick response to most common queries
  • Practice support visits from the existing place-based Primary Health Liaisons (PHLs)
  • A dedicated website containing resource material, such as fact sheets and templates
  • Educational webinars, networking events and regional workshops
Practice Assist aims to deliver high-calibre, problem solving support and improved business practices to general practice teams.


No current availabilities

Visit the WAPHA Careers page for current employment opportunities.
Visit the Rural Health West Work With Us page for current employment opportunities. 
Practice Assist acknowledges and pays respect to the Traditional Owners and Elders of this country and recognises the significant importance of their cultural heritage, values and beliefs and how these contribute to the positive health and wellbeing of the whole community.

While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.