Practice Catalyst

Every practice has strengths, challenges and competing priorities. The challenge is often knowing where to focus first.

Practice Catalyst provides a structured opportunity to step back, reflect on your practice and identify practical actions that can make the greatest difference.

When you complete the assessment, you will receive:

• A clear snapshot of your practice
  • Gain a better understanding of what is working well and where opportunities for improvement may exist.
• A tailored action plan
  • Receive practical recommendations and suggested next steps specific for your practice.
• Matched resources
  • Access to tools, resources and support aligned to your identified priorities.
• Opportunities for additional support
  • Connect with Practice Assist and specific programs that can help you achieve your goals.
  • Support may be prioritised based on the needs identified in your action plan, helping WA Primary Health Alliance direct support where it can have the greatest impact on practice needs and population health outcomes.

Practice Catalyst helps practices reflect on key areas that contribute to being a sustainable, high-performing practice.

The assessment considers five areas:

• Practice foundations
  • The systems and structures that support long-term sustainability.
• Practice management
  • Leadership, governance and effective business operations.
• Clinical operations
  • Clinical processes, workflows and quality improvement activities.
• Patient care
  • Delivering safe, accessible and patient-centred care.
• Community connection
  • Engagement with local services, health networks and population health initiatives.

Practice Catalyst helps practices uncover insights that supports planning and prioritising improvement efforts. For example:

• Where can workforce stability, systems and day-to-day operations be strengthened?
• Where can practices focus their clinical improvement efforts when capacity is tight?
• What can practices do when they feel busy and productive, and yet practice sustainability is still under pressure?
• Which improvements are realistic for the practice’s time, capacity and starting point?

1.  Receive your unique link

Your practice will be sent a unique link to complete the online assessment.

2.  Complete the assessment

Set aside approximately 25 minutes to complete the online assessment.

3.  Receive your results

Gain a clearer view of what is working well and where to focus next.

4.  Review your action plan

Access practical recommendations and resources tailored to your practice.

5.  Take action

Use your results to support planning, improvement activities and future practice development.

Most practices complete Practice Catalyst in about 25 minutes. The assessment is designed to be straightforward and practical, with questions that can generally be answered using existing knowledge of your practice.

Practice Catalyst is designed for those with a good understanding of how the practice operates, including:

• Practice managers
• Practice owners
• Principal GPs
• Leadership teams

Some practices may choose to complete the assessment collaboratively as a team exercise, creating an opportunity to reflect on priorities and future improvements together.

Once you complete the assessment, your practice will receive:

• A clear snapshot of strengths and priority opportunities
• A tailored action plan with practical next steps
• Recommended resources matched to your needs
• Insights to help focus future improvement efforts

The aim is to provide tailored practical value to your practice and support informed decision-making about where to focus next. You can read our Practice Catalyst Guide for more information.

Practice Catalyst helps practices gain a clearer understanding of factors that influence sustainability, efficiency and quality care.

Depending on your responses, insights may relate to areas such as:

• Workforce sustainability
• Practice systems and processes
• Day-to-day operations
• Clinical improvement activities
• Practice capacity and future planning

The focus is not on identifying every possible improvement. It is about helping practices identify the most meaningful and realistic next steps for their circumstances.

No.

Practice Catalyst is a self-assessment and improvement tool, designed to support reflection, learning and action.

It is not an audit, accreditation process or compliance exercise.

The Practice Catalyst tool is designed to help practices understand what is working well, identify opportunities for improvement and access practical support and resources.

Your practice’s individual responses and results remain confidential.

WA Primary Health Alliance will use aggregated and de-identified insights across participating practices to better understand common needs, challenges and opportunities across WA. These insights will help inform future programs, resources, training and support activities.

Individual practice results are not used for comparison; the focus is on helping practices receive meaningful insights and connecting them with support that aligns with their priorities.

The Practice Catalyst tool is hosted on Kaleidoscope, a secure platform operated by Semantic Consulting. Semantic Consulting developed the Kaleidoscope platform, to support the design, distribution, collection, analysis and action of surveys and assessments in healthcare and other sectors. Kaleidoscope is used by many organisations to deliver real-time insights into data gathered from large cohorts of users.

The Kaleidoscope platform is hosted on Amazon Web Services and information collected is stored in Australia.  Practice-level data will only be accessible to authorised staff from WAPHA, Rebbeck and Semantic Consulting. Access will be limited to what is required to administer Practice Catalyst, securely manage assessment data and support your practice.

• WAPHA External Privacy Policy
• Kaleidoscope Privacy Policy

General practices continue to face increasing demand, workforce pressures and competing priorities.

Practice Catalyst is being offered to help practices gain practical insights while also helping WAPHA better understand what practices need, and how support can be delivered to where it is needed most to have the greatest impact.

The assessment allows WAPHA to see patterns across regions, using aggregated insights not individual practice answers. This will provide valuable evidence of practice needs, capacity and opportunities, helping us to support general practice across WA.

By combining practice-level action planning with regional insights, Practice Catalyst aims to strengthen the sustainability and capability of general practice across WA.

Support is available throughout the Practice Catalyst process.

If you have questions about the assessment, need assistance accessing your link or would like to discuss your results and next steps, the Practice Assist team can help.

Contact Practice Assist – practiceassist@wapha.org.au or 08 6278 7900

• Kaleidoscope privacy policy
• Practice Catalyst Guide