Issue 253 – 3 September 2026

Welcome to Practice Connect, a fortnightly update for practice managers, principals, nurses and administration staff on relevant issues, upcoming events and education.

Accreditation updates

Standards for general practices (6th edition) now available

The Royal Australian College of General Practitioners has now announced the release of the Standards for general practices (6th edition).

The 6th edition represents an evolution of a trusted framework, modernised to reflect today’s health care environment while maintaining continuity with the accreditation model that has supported Australian general practices for more than three decades.

The updated Standards continue to focus on outcomes rather than prescribing how practices should achieve them, providing flexibility for practices of all sizes and settings, while maintaining clear expectations for safe, high-quality, patient-centred care.

Access the 6th edition here

What’s new in the 6th edition?

The 6th edition responds to changes across the healthcare system, with updates including:

  • Environmental sustainability, including practical approaches to reducing environmental impact
  • A dedicated criterion supporting the safe governance of artificial intelligence (AI) where practices choose to use AI technology
  • Strengthened privacy and confidentiality requirements to reflect evolving digital health environments
  • Enhanced antimicrobial stewardship expectations, including education for practice teams and patients
  • Greater emphasis on continuous quality improvement through the use of clinical data, patient feedback and quality improvement activities
  • Introduction of consumer expectation statements and a new shared decision-making requirement to strengthen patient-centred care.

For more information on the 6th Standards see:

Transition to the 6th edition 

There will be a transition period, providing flexibility for practices already progressing through accreditation while allowing time to become familiar with the new requirements.

Further information about the transition arrangements, including timing and accreditation requirements, will be communicated by the Australian Commission of Safety and Quality in Health Care.

Further support

For further information or support in implementing the 6th edition for your practice, contact Practice Assist on 08 6278 7900 or email practiceassist@wapha.org.au

Interpretive Guide updated for non-traditional general practices

In August 2026, the Royal Australian College of General Practitioners released an updated version of the Interpretive Guide to capture common questions received from practices and accreditation agencies, and to clarify what has changed and what remains the same.

The definition of a general practice was updated in April 2024 to reflect evolving models of care and support equitable access to accreditation. While the removal of traditional facility or ‘bricks and mortar’ constraints accommodates a wider range of service delivery models, the core components of comprehensive, whole-person and GP-led care remain unchanged.

The updated guide provides further clarification and examples to support a consistent approach to accreditation eligibility, reinforcing that the scope and breadth of care remain critical to eligibility, while continuing to support the application of the Standards for general practices (5th edition).

Read the updated Interpretive Guide

For further information or support for your practice, contact Practice Assist on 08 6278 7900 or email practiceassist@wapha.org.au

Practice news

GPACI overpayment remediation requests

Services Australia is currently contacting practices where a potential General Practice in Aged Care Incentive (GPACI) overpayment has been identified due to an administrative error in a registration or record update. In these circumstances, the incorrect record needs to be corrected to ensure payments are accurate.

If your practice receives an email or Health Professional Online Services (HPOS) notification from Services Australia regarding a GPACI overpayment, we encourage you to review and respond as soon as possible.

Why is a response required?

  • Services Australia requires the practice’s consent before it can remediate the record on the practice’s behalf
  • Remediating the incorrect record will assist in resolving the overpayment and ensuring future payments are calculated correctly
  • If the matter is not resolved, the practice and/or provider may incur a debt or have a future payment offset to recover the overpaid amount

What should you look out for?

  • Emails from Services Australia regarding GPACI overpayments.
  • HPOS notifications requesting your review and response.
  • Requests seeking consent to correct an incorrect registration or record update.

Prompt action can help avoid future payment adjustments and minimise the need for additional follow-up.

For further information regarding accurate GPACI registrations and record maintenance, refer to the General Practice in Aged Care Incentive (GPACI) Hints and Tips to Ensure You Get Paid Correctly resource available on the Services Australia Health Professionals Education Resources website.

Primary Sense for Bp Premier users – troubleshooting API connection errors

Primary Sense has now transitioned to Halo Connect for Bp Premier users, replacing the existing direct database connection method to Application Programming Interface (API) Service.

Some practices may be experiencing some common errors since this transition. This Halo Connect Transition Basic Troubleshooting Steps guide is available to support if required.

What practices need to do:

Ensure that both the Primary Sense extractor and desktop applications are using the latest versions to avoid disruption to the API connection.

Check for updates: 

  • Use the Primary Sense Desktop Application Instructions to update the desktop application. If the API PIN is blank during the update, refer to the Halo Connect Transition Basic Troubleshooting Steps guide.
  • Primary Sense extractor – Your IT Provider, or someone with administration rights and server access, can check in the Primary Sense Services Setup Application on the server where the extractor is installed by running the Verify Setup process. You should see the message ‘You are using the latest version of Primary Sense’.

If you require the latest version for the extractor or need further support with Primary Sense, please contact your Primary Care Navigator or email primarysense@wapha.org.au

What are Medicare Mental Health Centres and what support do they provide?

Medicare Mental Health Centres offer free, confidential mental health information, services and support for adults aged 18 years and over. The centre’s role is to ensure people are connected to the most appropriate support for their needs.

No referral, diagnosis, appointment or Medicare card is required to access support.

What type of support is provided?

  • Short to medium term care for people with mental health concerns
  • Support for carers and families of people experiencing mental health distress
  • Help connecting people with other services to support them, from health to mental health and social supports like housing and employment

Not everyone who attends a Medicare Mental Health Centre will require ongoing support from the centre. Following assessment, some people may be best supported through digital mental health services, primary care, community supports, specialist services, or other local programs.

Find out more about Medicare Mental Health Centres 

Royal Perth Hospital dermatology outpatient referral guidance update

Royal Perth Hospital has introduced a Dermatology Referrals webpage providing comprehensive guidance on recommended referral information to improve the accuracy of triaging and ensure patients are seen within appropriate timeframes.

Acne referral information is crucial to identify which patients need early review. The adult acne referral guidance section includes a short copy-and-paste acne referral template which can be copied and inserted into a CRS referral free-text box to fill in.

Detailed guidance for additional dermatological presentations will be added to the website over time.

Immunisation and cancer screening updates

COVID-19 vaccines transitioning to the NIP, eligibility for funded doses updated

The Australian Government Department of Health, Disability and Ageing has announced that COVID-19 vaccines will transition to the National Immunisation Program (NIP) from 1 October 2026, replacing the stand-alone National COVID-19 Vaccine Program established during Australia’s pandemic response.

Under the NIP eligibility for funded COVID-19 vaccines will change to only people at highest risk of severe disease, with free COVID-19 vaccines available to:

  • All adults aged 75 years and over (one dose every 6 months)
  • Adults aged 65–74 years (one dose every 12 months)
  • Aboriginal and Torres Strait Islander people aged 50–74 years (one dose every 12 months)
  • All adults aged 18 years and over with severe immunocompromise (one dose every 12 months)

People who are not eligible for a funded COVID-19 vaccine may choose to purchase the vaccine privately based on a benefit-risk discussion with their healthcare provider.

For immunisation providers COVID-19 vaccine ordering, distribution, reporting and program support will move to existing state and territory NIP arrangements consistent with processes used for other NIP vaccines.

Read the announcement here.

Capvaxive supply update

Demand for Capvaxive (pneumococcal vaccine) has been high since its introduction on 1 July 2026 as a new adult vaccine under the National Immunisation Program.

The following groups are eligible for free vaccination:

  • Adults aged 65 years and over
  • Aboriginal and Torres Strait Islander adults aged 25 years and over
  • Adults aged 18 years and over with specified medical conditions that increase their risk of severe disease

Localised supply and distribution issues have temporarily affected the availability of Capvaxive. The Commonwealth Government is working with the manufacturer to import additional doses, and the Therapeutic Goods Administration is prioritising processing as stock arrives in Australia.

Australian Immunisation Register data indicates there are still an estimated 14,000 doses in provider fridges across Western Australia that have not yet been administered. Ordering limits will remain in place until supply stabilises, and requests for additional doses may not be approved. Do not schedule clinics or recalls until supply has stabilised and you have confirmed doses in your vaccine fridge.

Read the full update here.

New cold chain breach and reporting form for WA Health immunisation providers

A new online Cold Chain Breach and Incident Report Form is now available for WA Health immunisation providers. The form also enables reporting of vaccine expiry wastage and transport incidents for all WA Health immunisation providers across both regional and metropolitan areas.

In summary:

  • For regional immunisation providers
    • The new online form replaces the cold chain breach manual form and includes Onelink delivery transport incident and expiry wastage reporting
  • For metropolitan immunisation providers
    • For cold chain breaches or vaccine wastage (except expiry) please continue to use the separate Boorloo Cold Chain Breach form
    • For vaccine expiry, discontinued products or Onelink transport issues please utilise the new form

Providers who inadvertently select the wrong option will be re-directed to use the correct online form.  As staff become familiar with each new process, if the incorrect form is used, a WA Health representative or your Public Health Unit (PHU) will assist.

The cold chain management web page and Guidelines have been updated.

Refer to the latest information on the cold chain management webpage and if you have questions, contact your PHU.

General practice immunisation survey highlights opportunities to strengthen vaccination uptake

WA Primary Health Alliance’s (WAPHA) recent General Practice Immunisation Survey provides valuable insights into vaccination delivery across Western Australia, highlighting current strengths and opportunities to improve immunisation coverage. A total of 47 practices responded with practice nurses representing most of the participants, reinforcing their key role in vaccine delivery and quality improvement.

The survey results indicate that immunisation is well embedded in routine general practice. Most practices offer opportunistic vaccinations, almost all deliver seasonal vaccination programs and more than half are undertaking immunisation-related quality improvement activities.

Practices identified several barriers to improving vaccination uptake including limited consultation time, competing clinical priorities, unplanned presentations and vaccine hesitancy. Common contributors to hesitancy included concerns about vaccine safety and side effects, misinformation, conflicting advice and patient preference to delay vaccination.

Respondents noted that further support would be valuable, particularly patient-friendly education resources, practice-level vaccination reports, quality improvement guidance, reminder and recall systems, and training to support conversations about vaccine confidence. Culturally appropriate and translated resources were also identified as important for supporting diverse communities.

The findings will guide WAPHA’s future immunisation support activities including practice-level quality improvement, improved access to vaccination data and reporting, tailored education resources and workforce development to help address vaccine hesitancy.

Thank you to all participating practices. Your feedback will help shape future initiatives that support vaccine delivery and strengthen immunisation coverage across WA communities.

For more information, contact Practice Assist on 08 6278 7900 or email practiceassist@wapha.org.au

RACH Aged Care Vaccination Program

Vaccination remains one of the most important ways to protect older people living in residential aged care. The 2025 aged care reforms placed greater emphasis on immunisation across all vaccine-preventable diseases.

WA Primary Health Alliance (WAPHA) is working with general practitioners and pharmacies to support the implementation of the program, with the aim to strengthen immunisation processes in the Residential Aged Care Homes that they visit. Any interested general practitioners and pharmacies are encouraged to contact WAPHA’s immunisation team via immunisation@wapha.org.au to get started.

This program supports Residential Aged Care Homes (RACH) to plan, coordinate and safely deliver onsite vaccinations while meeting key immunisation and reporting requirements.

WAPHA has introduced:

  • A resident vaccination tracker to provide quick visibility of each resident’s current immunisation status
  • Support for facilities to access the Australian Immunisation Register (AIR)
  • Promotion of appropriate cold chain management practices

WAPHA can also provide access to the South Australian immunisation course, Understanding Vaccines and the National Immunisation Program, for RACH nurses where this would support facility readiness.

Our goal is to help RACHs streamline the process, from identifying residents who are due or overdue for vaccination through to vaccine administration and documentation.

Video series – Diseases we vaccinate against

The Australian Government Department of Health, Disability and Ageing has expanded its childhood immunisation resources with the Diseases we vaccinate against video series, featuring National Centre for Immunisation Research and Surveillance experts.

The short videos help parents and carers better understand vaccine preventable diseases and why timely childhood vaccination remains important. Topics include hepatitis B, influenza, measles, meningococcal disease, pneumococcal disease, polio, rotavirus and whooping cough.

The series complements other childhood immunisation videos and resources, including Videos for expectant parents, Childhood Immunisation resources for Aboriginal and Torres Strait Islander people and Schedule and tips.

Together, these resources provide families with clear, trustworthy immunisation information when they need it.

Explore the video series here.

Cervical Screening – Let’s own it!

Australia remains on track to be the first country in the world to eliminate cervical cancer as a public health issue, a position built on high rates of Human papillomavirus vaccination (HPV), a robust National Cervical Screening Program (NCSP) and expanded access to self-collection.

However this progress is not guaranteed. While incidence and mortality are predicted to fall nationally, recent declines in HPV vaccination coverage are an early warning sign that these gains can be lost without sustained momentum.

The NCSP Healthcare Provider Toolkit supports best practice across patient education, screening, follow-up and recall, preventing patients from falling through the cracks on the path to elimination.

Read the full article and the Cervical Insight newsletter here.

COVID-19 vaccination in 2026: preparing for the transition to the National Immunisation Program (NIP)

Presented by National Centre for Immunisation Research and Surveillance
24 September (10am to 11.30am AWST) online

Join National Centre for Immunisation Research and Surveillance (NCIRS) for a practical webinar exploring what the transition of COVID-19 vaccines to the National Immunisation Program (NIP) means for immunisation providers.

Hear from experts on the latest evidence for COVID-19 vaccination, the rationale behind updated recommendations and how to prepare for implementation under the NIP.

Expert speakers will cover:

  • Changes to COVID-19 disease epidemiology, vaccine eligibility and funding
  • The updated recommendations and their practical application
  • Practical tips to support patient conversations and decision-making
  • Considerations for priority populations
  • Changes to vaccine ordering and delivery arrangements.

Register here.

Education and events

Webinar: Closing the chronic kidney disease (CKD) detection gap – the importance of uACR testing

Presented by WA Primary Health Alliance
10 September (6.30pm to 7.30pm)

Join WA Primary Health Alliance, Kidney Health Australia and nephrologist Dr Awf Abdulrahman Shaban for a practical webinar on who needs a Kidney Health Check, why uACR testing matters and how to manage chronic kidney disease (CKD) and albuminuria with confidence.

To find out more, view the flyer and register today.

Practice Manager Virtual Networking – October

Presented by WA Primary Health Alliance
1 October (11am to 12pm)

Join us at our fifth Practice Manager Virtual Networking Session, which will provide an opportunity for you to connect, discuss topics of interest, share information and raise questions with your WA Primary Health Alliance (WAPHA) support team and other local general practices. 

When you register for each virtual session, you can indicate which topics you would like to be discussed by using the free text box.

To make the most of these interactive virtual sessions, you will need to have access to a microphone and camera, if possible.

To find out more, view the flyer and register today.

Diabetes WA Connect: Clinical conversations

Join Diabetes Connect informal, interactive sessions, designed for GPs and primary care teams to ask questions and discuss current diabetes topics. These practical sessions provide an opportunity to explore real-world challenges, gain clinical insights, and build confidence in diabetes management.

Looking for support with a specific patient or topic? Diabetes Connect can also facilitate case conferences and their popular Q&A sessions, giving healthcare professionals direct access to expert advice and discussion tailored to their needs.

Interested in education for your practice? Get in touch today by contacting diabetesconnect@diabeteswa.com.au

WA Ear and Hearing Health Forum 2026

Presented by Rural Health West
5 November and 6 November

Rural Health West on behalf of their partners the Aboriginal Health Council of WA and the WA Child Ear Health Strategy invite you to attend the WA Ear and Hearing Health Forum 2026.

The Forum will be hosted at Parmelia Hilton Perth on Thursday 5 & Friday 6 November 2026. The two-day Forum will feature a plenary program showcasing community led ear health (and related) programs, research initiatives and innovative approaches to delivering culturally safe ear and hearing health care to children.

Don’t miss this opportunity to expand your knowledge and skills and help drive collaboration in ear and hearing health across WA!  Registrations close Friday 23 October.

Find out more and register today.

Other Webinars, Events & Workshops

BreastScreen WA mobile visit to Koorda
Presented by BreastScreen WA
7 September to 9 September
Course in Ear Wax Removal (Microsuction)
Presented by Benchmarque Group
10 September
WA Sepsis Grand Round
Presented by Child and Adolescent Health Service
10 September
BreastScreen WA mobile visit to Mukinbudin
Presented by BreastScreen WA
10 September to 16 September
BreastScreen WA mobile visit to Nedlands
Presented by BreastScreen WA
14 September to 2 October
6th Edition Standards – Striving for Excellence
Presented by Quality Practice Accreditation
16 September
BreastScreen WA mobile visit to Lamington
Presented by BreastScreen WA
18 September to 22 October
Integrating Digital Resources into Mental Health Care
Presented by Black Dog Institute
23 September
LGBTIQA+ Cancer Care Education Series
Presented by ASHM
6 October
Hepatitis C for Nurses and Midwives
Presented by ASHM
8 October
Sexual health management and care for nurses and midwives
Presented by ASHM
9 October and 10 October
Viral Hepatitis in Primary Care Webinar Series
Presented by ASHM
14 October

Acknowledgement 
WA Primary Health Alliance acknowledges and pays respect to the Traditional Owners and Elders of this country and recognises the significant importance of their cultural heritage, values and beliefs and how these contribute to the positive health and wellbeing of the whole community.